AED Bearings — Premium
Precision
Bearings.
Made using
Japanese
Technology

Shipping Policy

We will make every attempt to ship your order promptly upon approval. Most orders available in stock are shipped out as agreed upon in our quotation, customer purchase order and our acceptance of the order. In some circumstances, shipment may be delayed due to unforeseen circumstances or exceptions in which case we make every effort to inform you in a timely manner. Shipments are made either from our warehouses, factory warehouses or other vendor warehouses. All shipments are F.O.B. Shipping Points.

All items are subject to prior sale.

If you require urgent, special shipping or guaranteed delivery, please contact us to discuss the necessary arrangements.

We endeavor to estimate actual freight as accurately as possible at time of order. However, in some circumstances, additional charges may apply. You will be contacted prior to billing to authorize any necessary increases.

Prices

All prices at time of shipment unless otherwise stated. Prices apply to quantities mentioned are subject to adjustment to the seller's prices on effect at the time of shipment but that shall not be in excess of the maximum prices for the material covered here by lawfully established Governmental authority having control of prices and in effect at time of shipment. Unless mentioned separately, quoted prices do not include Federal, State or Local Use or Sales Tax and shipping which must be separately paid by customer where applicable.

Payment Terms

Full Payment is required before shipping on all orders unless otherwise agreed upon. Credit card statement may show an affiliate or sublet company merchant name. The customer is completely responsible for the payment of full amount of this invoice. If not paid within terms set forth in this invoice, a late charge of 1.5% per month will be added to outstanding balance plus reasonable attorney fees and costs of collection. Any check returned by the bank unpaid for any reason will be subject to a Rs. 1500.00 administration fee.

Shortage Claims

All shortage claims have to be made within 15 days of receiving date.

Cancellation

Orders are only cancellable upon our approval within 3 days of placing order.

Special order bearings and parts cannot be cancelled under any circumstances.

Warranty

We warranty our own brand products and products that are distributed by us exclusively as follows:

Any products that are proven to be defective within 180 days after the date of purchase will be replaced or refunded, providing the provisions listed below:

A. Products are applied within the specification of their original designed purposes.

B. The products were properly installed, handled, mounted, lubricated and there was no negligence or abuse by the end users.

Products from manufacturers and brands other than AED being returned due to manufacturer defect should be returned directly to the manufacturer of the product. We do not warranty other manufacturers' products.

We reserve the right to change, modify, alter, as deemed fit, the product's design without prior notice or obligation to you.

All warranties become void should breakage or damage occur due to vandalism, theft, natural disasters, any kind of impact, force or pressure, exposure to moisture, dirt, dust, extreme temperatures, unsuitable chemicals, Acts Of God, or self-inflicted damages. We or our affiliates will not be liable for consequential damages in states which allow this exclusion. WARRANTY WORK OR REFUND CAN BE COMPLETED ONLY WITH THE ORIGINAL INVOICE AND UPON INSPECTION BY US. THIS WARRANTY IS GIVEN IN LIEU OF ANY OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THAT WE DISCLAIM ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT. IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES EXCEPT ACTUAL DAMAGES UP TO, BUT NOT EXCEEDING, THE AMOUNT PAID TO US FOR THE PRODUCTS & SERVICES, INCLUDING WE SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INDIRECT DAMAGES OR LOST PROFITS WHETHER OR NOT ADVISED OF SAME.

Return Policy

Customer satisfaction is always our top priority and we stand behind our products 100%. Every care is taken to ensure shipment of correct part number, quantity, quality and other specifications in accordance with our quotation and customer purchase order. We accept returns for a full credit only if there was a mistake made on our part which can not be corrected.

We can accept returns due to customer error under some circumstances, subject to a restocking fee which would be case specific dependent upon costs incurred. Authorization for returns must be made within 30 days from date of sale.

Special order bearings and parts cannot be returned under any circumstances.

Return Authorization Request

PLEASE NOTE: To qualify for a return, your authorization request must be received within 30 days of sales invoice date. All returns over this 30 day period are NOT accepted! ALL RETURNS REQUIRE RETURN AUTHORIZATION.

The following will void your return: over 30 days from the ship date on your original invoice; the part has been installed or disassembled; damage from improper or attempted installation; the return is not in re-sellable like new condition; our ID mark, part number, label, stamp or tab has been removed or tampered with; original wrappings/boxes for the part, including labels, are damaged or not returned; parts or hardware are missing.

Shipping and handling charges are non refundable. Initial shipping/handling costs (even if 'free or discounted shipping') will be deducted from the credit.

The buyer is responsible for safely returning a package to us. If a package is damaged when it arrives in our receiving department it will be refused. We suggest insuring your package to protect your investment. Please keep all shipping receipts in case your package is lost or damaged by the carrier. If damage during return shipment occurs it is the customers responsibility to file a damage claim.

COD will not be accepted under any circumstances.

Requests for expedited processing is subject to a fee which would be case specific dependent upon costs incurred.

Please allow 14 business days from the date we receive your return for your credit to be processed.

Changes

We reserve the right to change this policy at any time without prior notice or obligation to you.

General

All disputes are subject to exclusive jurisdiction of Delhi Courts only. All matters relating to your dealing with us shall be governed by the laws of Delhi and the laws of Republic of India applicable therein. You agree to submit to the jurisdiction of the courts of Delhi in any legal action or proceeding relating to your purchase from us and all your other dealings with us. Should any provision of these Terms of Use be found to be illegal or unenforceable, all other provisions shall remain in full force and effect and be binding upon you.

How To Contact Us

Should you have other questions or concerns about these policies, please send us an email at sales@AedBearings.in.

Our Commitment To Privacy

We will not sell or provide any personal information to anyone without your permission. By accessing and using this Web Site you agree to the following terms and conditions.

We are committed to protecting the privacy of visitors to our web site. We will never use any personal information collected at this site for any purpose other than internal use or corresponding directly with the provider of the email.

The Information We Collect

This notice applies to all information collected or submitted on our website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: name, address, email address, phone number, credit/debit card information (etc.).

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: name, address, phone number (etc.).

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Anonymous Information

Bearing Experts will track visitor activity to our site using IP addresses and set temporary cookies to track user sessions. This data helps us keep track of the number of visitors and help facilitate the dynamic nature of our site. This information is not connected in any way with personal information (name, address, etc.). The user's identity remains anonymous with this type of information.

Third-Party Privacy Policies

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to Bearing Experts web site are not covered by this privacy statement.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by sending us a request that credibly shows cause for concern or error. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Changes

We reserve the right to change this policy at any time without prior notice or obligation to you.